Returns & Exchanges
Due to the nature of our products, we accept returns only on unopened and unused items in their original cellophane packaging within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the unopened fragrance in its original shipping box with all protective padding to prevent damage.
3
Ship the Item
Affix the provided return label and drop off the package at any authorized carrier location.
4
Receive Refund
Once inspected and approved, your refund will be processed to your original payment method within 5-10 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing